How can we help?

Start here

1. 1Install LadleDrag Ladle to Applications and open it once. Its Safari extension comes along with it.2 min
2. 2Set up your browserTurn on the extension, and clicking a download in your browser hands it straight to Ladle.3 min
3. 3Your first downloadPaste a link in the bar at the top, press Download now and watch it pour.1 min

Browse by topic

Getting started

• Install Ladle
• Set up your browser
• Your first download
• Menu bar, Dock and notifications

Adding downloads

• Paste, drop or ⌘N
• Many links and numbered series
• The video button

Queues and speed

• The main queue
• The Tonight queue
• Connections and speed limits

Files and folders

• Categories and folders
• Duplicate file names
• Checksums

Fixing problems

• A download failed
• A download won’t resume
• The browser isn’t handing off downloads

Updates and reference

• Updating Ladle
• Keyboard shortcuts
• Settings

Still stuck?

Ask on GitHub Issues and describe what happened. Include your Ladle version from Ladle › About Ladle. Issues are public, so leave out private links.

Open GitHub Issues